Nisha Kujur
3/5
I wanted to share my experience with John and Team , they are no doubt very knowledgeable and trustworthy but at the same time highly unprofessional.
Me and my friend went for Bridge Bungee Jumping last week and we were the only Indians in the batch of 6 People.Below is what I felt and observed :
1.Before taking you to the bridge there will be a session of introduction and instructions which is I think fine but it would take more than hour for this session where they will show you all the slides and various pictures and try to sell you stuff like you need to pay extra for different kind of Harness, pics and videos which is still ok I am highlighting this here as I would talk about this later again.
2.They dont have permit to jump from any bridges , this means that if anything happens to you they should not be accountable.The crew members will keep you reminding of this time to time and will be scared to be in any of the pictures. And WILL NOT start the jump unless all others around have left the venue.
3.Most important thing they will not allow you to take any pictures or videos because they would ask you to pay for them, its business..fine!. But the pictures they take are usually out of focus and Video is unedited and not formatted properly, you could hear the weird screaming sound and background noise in the video while you had jumped. So you need to edit it yourself if you want to share it inspite of paying for it. John was more attentive to other people(except me and my friend) in the group and was asking them to pose after they did the jump, when actually they did not paid for the pics and videos.We realized it later. He shared the pics with everyone whether they had paid or not..to be noted it was only me and my friend and one other lady who paid for the pics and videos. And pictures for all others in the group were better than ours!!(Was that done intentionally ?) And who takes 3 days to share pics and videosThey tell you that they will provide the pics and videos in 48 Hours but they took more than that to share pics with us and when they did I had no pics of the jump !!
4.When I called John to tell that I am not happy with the pics he accused me saying that I took 3 countdowns to jump and he was helping me to jump and could not take pictures but the fact is there was other person helping me and not John.This was my first Bungee jump and I really wanted the pics and videos for my memories.And I am not an experienced jumper obviously I will be scared which is normal but I hardly took less than 10 mins to complete my jump including extra countdowns.
I told him that you were the main photographer and you should concentrate on the pics or give the job to someone else in defense he again said that since I took 3 coutdowns it delayed the jump for the last person who had to jump in the dark which is not true it was not me who delayed it was the 1.5 hours introduction session and then the time spent at the bridge when they were waiting for people to leave who were there for a family picnic.Moreover after everyone in the group was done jumping the last 3 to jump were the crew members and experienced jumpers who were really not required to jump!! He also told me that because you took so many countdowns we had to take couple of videos and there are 4 videos should we charge you extra for that ? He finally didnt share my video.I did follow up on emails but he never responded. He did the refund for my pics and videos but there is nothing which I could look at and remember!
This is highly unprofessional !! I suggest if you are still planning to go with this crew please take your own camera and dont listen to whatever they say regading pics and videos!!